The overall experience was terrible. I was there yesterday with my mum that she is in Stockholm for visiting. We booked a table at the restaurant from 20:45 to 23:00.
We were there at 20:45 and order the food: one starter to share and two main dishes. During the dinner, we had to say three times that we do not want any drink (sorry, but we do not drink any alcohol). But the pressure from the staff was too much in my opinion.
At 21:35, we wanted to order the desserts. Suddenly, without us asking for it, the waitress came with the bill. At the beginning, I thought that she made a mistake but no. She said that we could not order a dessert because the kitchen was closing at 22:00. No one informed us about this, but anyway… it was still 21:35. No time for more orders? I could not understand the situation because in our booking clearly says 20:45 – 23:00.
Then, the waitress suggested that if we wanted to have some dessert, she could bring some chocolate balls that were left in the kitchen. This was embarrassing. It felt like offering the leftovers.
The disappointment was huge and I think that she could feel it so after some minutes she came and said that she was going to reduce 20% the price of the bill (140 kr), which I also think that it was miserable and ridiculous. When I go out for dinner 140 kr do not play any role. The most important thing is to get a nice experience and enjoy the time with my mum (which we did not). At 21:50 we left the restaurant, only 1 h after hour booking.
For this reason, I would like to show my huge disappointment with the very bad and impolite service. I hope that you will avoid having these situations in the future because it is really unfair and disrespectful for the customers.
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