They start charging you since they leave their office, not when they actually arrive to you. So obviously they came in 40 minutes after booked time, while they could easily arrive just 15-20 minutes later.
They worked slowly, one of the guys was just sitting and doing nothing or looking into his mobile until I pointed out that.
They handle furniture with no care, damaged a few things, scratched the floor. They left footprint on my sofa, some other things got dirty also.
Given that their price is way above market I expected really good service, but what I got was worse than a cheaper company which helped me before. Lesson learned.
I wonder how they manage to have such a good reputation.
Highly do not recommend.