Sas AB

Res aldrig med SAS om du kan undvika! Du får ingen som helst hjälp via supporten om flyget blir inställt eller försenat!!!

Reste med SAS från Arlanda till Paris idag. Incheckat bagage genomdränkt av regnvatten, kläder hänger på tork, böcker och annat förstörda .

Trying to reach SAS through this forum, since there are no mailadresses or contact forms listed. Maybe SAS wants to keep their customers at arm's length. Just tried to book a trip to Dublin with a Cyber Monday discount, but SAS' home page does not work. The page stalls when pressing "continue", and the booking cannot be completed. I have tried several times with different browsers (Edge, Crome and Safari), but the problem remains. I had exactly the same problem a couple of months ago trying to book a trip to Boston. That... Visa mer time it was resolved by me calling SAS EuroBonus service, but now it is closed. It blows my mind that SAS launches a Cyber Monday campaign with a deadline of 23:59, while closing their cusomer service at 19:00 - knowing that this home page problem has not been corrected since several months. I have been a EuroBonus member for around 40 years now, but I am have grave doubts about utilizing their services.

Booked a flight to Malaga through AMEX eurobonus program. SAS changes the flight time and date several times. Flight to Malaga was delayed. Planes are ok. Our flight back was cancelled due to strikes. No customer support at all. You just wait several hours for answer with no result. Nothing happens or they just disconnect you. Impossible to reach them via phone. Chatbot does not work. Now we are not able to apply for refund. When we fill out the online form, "Sorry, something went wrong. Please try later" message apears. Very disappointed!