We used the company for flyttstädning in Göteborg. It seems they sent a sub contractor .. the team left uncleaned window . Calc in the shower room and dirty floor. They became very aggressive when i gave feedback. The nightmare was when we allowed our baby to crawl in the appartment after cleaning. She ended up with black hands and dirty clothes.
They messed it up this time even-thought they had a good score.
svarar Amjad Z
Amjad , Now you're not really honest ...
Your home was full of paint stains, which you expect us to stand & scrub away.
You could have informed us of this.
When our cleaners call us about this & we take it up with you, you are not in the best mood either.
If it should be dirty & dust or Moore things you have not informed us.
We can go out & fix it, you have a cleaning guarantee 7 days
Nu är du inte riktigt ärlig ...
Din bostad var full av målar fläckar , som du räknat med att vi skall stå & skrubba bort .
Detta kunde du informerat oss om .
När vår städare ringer oss om detta & vi tar upp det med dig så är inte du heller på bästa humör.
Om det skulle vara smutsigt & damm eller annat har du inte informerat oss.
Vi åker ut & rättar till det , du har har städ garanti 7 days
Trevlig dag Med vänlig hälsning Peter Kvalitetsflytt 0733 60 29 27
As you can see Peter, I didn’t mention the paint as i am not expecting the team to handle the paint. It is not their responsibility to remove it and that is clear for me.
You didn’t mention you will send a sub contractor.. i have their visit card. I trust Kvalitetsflytt and i am sure you can do better job i told you i choose you because i have heared about the good job you usually do so you should have mentioned it is not your team that will handle the clean.
I was so hopeless with a tight schedule so i had to do again my self what have to be done.
svarar Amjad Z
I have always been nice & correct to you.
You have a cleaning guarantee that you can use
Wishing you & your family good luck & have a great summer.
Best regards Peter Kvalitetsflytt
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Thank you Peter.
The same to you.