Mike was crucial in the process of purchasing an apartment. We met at a viewing a few months ago - we did not like that apartment but Mike took our contact details and our expectations and kept in touch with us. He proactively contacted us every time he had a house in his portfolio which matched our criteria and offered us private viewings. Thanks to this, we managed to strike a direct deal with the owners for a fair price, without going through the hassle of bidding. Mike also played a crucial role in our price negotiations with the owners, and offered crucial advice on how to negotiate.