Patrik Dübbel Hellberg

I am submitting this complaint regarding the handling of information during the sale of my apartment through Svensk Fastighetsförmedling Sundsvall. The issue concerns the wording in the prospect stating that internet was included in the monthly fee. During the entire time I lived in the apartment, I personally paid for my own internet subscription and used my own provider/router setup. I also communicated this clearly to the realtor, Patrik Hellberg, during our SMS discussions after the issue was raised. After reviewing... Visa mer the brokerage documents carefully, I noted that the realtor was explicitly authorized to collect and verify information from the BRF regarding the apartment and association. For this reason, I do not believe it is reasonable that the responsibility for the unclear or incorrect wording in the prospect is now being redirected entirely toward me personally. This situation has caused a significant amount of stress and trouble both for me and for the buyer. In my view, the misunderstanding appears to have arisen due to insufficient confirmation and clarification of the information between the realtor and the BRF before the prospect was published. What I find particularly concerning is that, instead of the agency taking a more neutral and professional role in clarifying how the information was formulated and verified during the sales process, I am now the one trying to resolve the situation directly while also being asked to pay compensation personally. I consider this handling of the matter unprofessional and irresponsible. The issue should not simply be reduced to a private compensation dispute between buyer and seller when the disputed wording originated through the agency sales process itself. I believe this matter should have been handled through a more careful review of: * the origin of the information, * what was verified with the BRF, * and how the prospect wording was ultimately formulated and published. I hope Svensk Fastighetsförmedling will review the matter internally and handle it professionally, neutrally, and proportionally going forward.

Han jobbar mycket bra , jag är nöjd

Patrik är en väldigt bra mäklare!

Patrik har ett lugnt och trevligt bemötande. Lyssnade till våra behov och önskemål och drev processen snabbt framåt. Det har varit tydlig information och kommunikation rakt igenom.

Han är rak tydlig lyhörd en bra mäklare en som förstår oss och har en känsla av lugn men ändå drivande

Bra bemötande, lyssnade, professionellt

Mycket trevlig mäklare som hade svar på alla frågor, allt gick smidigt och bra.

Han gjorde ett fantastiskt arbete med att sälja vår lägenhet på 3 veckor. Vi är mycket nöjd med Patrik.

Marknaden har varit trög men Patrik har hela tiden varit aktiv och driven i att få min lgh såld. Han har varit tillgänglig och återkopplat snabbt. Alltid trevlig och lättsam. Stort förtroende och jag skulle rekommendera honom till andra.

Han var professionell och engagerad, vilket gjorde hela försäljningen smidig.