I sold my unit in Lidingö through Anna. The arrangements and sale process worked out well considering that I was overseas. Anna was responsive and accessible. Overall the process worked out smoothly and she sold my unit successfully.
My only expectation which was not met was after signing the contract and towards the end of the deal I felt under pressure to hire cleaners to do the move out cleaning, as apparently Anna did not believe that we can fulfill the buyer's expectation by cleaning the apartment ourselves. My boyfriend and I finally did the cleaning without hiring cleaners and had no complaints. I was not expecting to be unnecessarily instructed as such, as I believe this was my decision and the failure was also mine if any. I wish this last communication was more customer oriented like the beginning.