We rented a campervan at Sybil Öresund this late summer. Unfortunately we had a small damage, which the Sydbil owner Jimmy Persson told us to pay directly in his office. According to him, the costs of SEK 20'290.- had to be paid directly, although we haid excess SEK 0 in our insurance. He said this was because we booked not directly with touring cars, and that this would be the common way to get the money back afterwards from the insurance.
Although this was quite suspicous, we had to catch our flight and paid it at the office.... Furthermore, Jimmy Persson proposed to help us with the insurance to get the money back.
Now guess what happened... The insurance did not accept our direct payment and wanted to hear from Jimmy why he did it that way. All of our confirmation was not enough... And what about Jimmy helping us...? We never heard anything again from Jimmy, no reaction by message or e-mail.
SO PLEASE NEVER BOOK ANYTHING AT THIS PLACE, YOU WILL REGRET IT!