Movers didn't speak English. I got one truck instead of 2 even if it was in the signed contract...
Interesting other behavior was when they asked me to pay even if the delivery was not over... Asking for 10 hours when they lost 3 hours due to the missing truck and playing tetris very slowly. I will never again work with this company... And reco.se maybe you should run some background check with this kind of recommended company.
svarar Benjamin M
Thank you for your comment and we regret that you are not completely satisfied
We agreed and booked 43m3 for your move, and if we had known in advance about the extra address and that household goods is larger than the description you gave for the quote then obviously we would plan the move with an even bigger truck
To be able to take everything with us and to pack everything in a safe and secure way you sometimes need to repack some things but it has not taken 3 hours
The supervisor speaks good English, and all the other guys understands English but speaks Swedish and they always work efficient and at a good pace
All additions take extra hours compared to the quotation and unfortunately we have to charge for the work we performed .
In your case extra time was due to: an additional address that you added during the move, the household goods was bigger and some things needed to be re-packed because the previous moving company you used to move into the warehouse left everything without criticism. Working without shoes at the new address
The supervisor has noted all of this for you in place before we add extra working hours and you have approved everything
We always calculate the amount before the assignment ends, so the guys can go back to the office immediately after the job
We hope you are happy in your new house